02 · Area of Expertise

    Finance System Transformation Recovery

    Programme profile

    Recovery of a failing firmwide finance transformation programme across 23 countries.

    Intro

    Why this work,
    and why us.

    Svoon has experience implementing a number of finance systems integrated to the primary underlying systems, and we believe that data structure, migration and conversion form a large part of any finance programme. We also support the principle that any transformation project should now include a meaningful level of automation. The programme highlighted below is a recent recovery engagement — chosen because it illustrates our ability to take direct control and ownership of major investments and business commitments.

    Key Issues

    The situation
    we walked into.

    • 01

      Multi-year programme only ~40% complete with 12 months to recover and deliver

    • 02

      Unsupported legacy finance system approaching a non-negotiable end-of-life deadline

    • 03

      Direct risk to billing, revenue generation, financial control, and business continuity

    • 04

      Significant business disengagement and resistance to testing

    • 05

      Supplier dependency, scope creep, weak governance, and unclear accountability

    • 06

      Complex historic data migration, conversion, and reconciliation challenge

    Svoon Actions

    How we took control,
    step by step.

    1. 01

      Reset the programme around a "Billing First" MVP to protect revenue continuity

    2. 02

      Re-established governance, decision-making, RAID control, and executive oversight

    3. 03

      Restructured the delivery model and removed underperforming supplier dependency

    4. 04

      Rationalised 400+ backlog items into a controlled delivery plan

    5. 05

      Reduced UAT from ~2,000 scripts to ~80 critical tests

    6. 06

      Re-engaged all 23 countries through targeted training, onsite support, and simplified adoption

    7. 07

      Used dress rehearsals to validate migration, balancing, cutover, and readiness

    Key Impacts

    What changed,
    measurably.

    • Successful go-live before the hard deadline

    • Billing continuity protected across 23 countries

    • Historic financial data migrated and balanced

    • All countries able to bill within the first month after go-live

    • Programme cost reduced from ~€14M to ~€10M

    • €4.5M cost avoidance through supplier exit

    • €2M+ direct cost savings achieved

    • ~€3M further committed spend avoided

    • Business, client, financial, and regulatory risk materially reduced